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Privacy Policy Millennium Limo
Millennium Limo

At Millennium Limousines N.E LTD we are committed to maintaining the highest standard of customer privacy. We do not sell or trade any of your information to other businesses or companies. For your peace of mind, in this Privacy Policy we’ve provided information on why and how we collect your data and what it is used for. All data is handled in a way which complies with the EU General Data Protection Regulation (GDPR).

Who is responsible for your data?

The office manager is Ashley Summersgill. She is responsible for overseeing the processing, storing and deletion of your data. If you have any queries or complaints Ashley can be contacted directly by calling the office Millennium Limousines’ office on 01287 653088.

Why do we process and store your data?

If you fill out an online quotation form, the information you enter is converted into an email; you receive a copy and we receive a copy. We then use the information to check for vehicle availability and then we’re able to convert the rest of the information into a price for you to hire a vehicle. We will email you back with a price. If the email address has been entered incorrectly, we may call or text you with the price. If you then decide to book with us; your name and phone number will be used on a booking form, as will your address if it is being used as a collection or drop off point. The only other people to see this information is the chauffeur we allocate to your job.

How long will we keep your data?

After 60 days we delete the email we received from yourself, and we delete the sent email from us. We hold no further digital information on you. If you go ahead with a booking; once the booking has happened, the booking form is then processed through our office and stored in a locked filing cabinet, where only the business owner and office manager have access. After 5 years, this information is destroyed. We keep this information for tax and insurance purposes only.

Who else might your data be shared with?

When someone visits www.millenniumlimos.co.uk we use a third-party service; Stat Counter, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Stat Counter, any attempt to find out the identities of those visiting our website.

We also reserve the right to share your personal information with other third parties if required, for legal reasons such as an insurance claim, a tax audit or to prevent fraud.

How can you see what data we store about you?

You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our online quotation service.

How do you make a complaint about our use of your data?

The Information Commissioners’ Office (ICO) is the authority for data protection in the UK. If you have an unresolved problem with us and the use of your data, they are who you need to contact.

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